Editorial contact

Contact Us

Use this page to contact the editorial team about corrections, outdated information, website issues, responsible gambling resources or privacy questions.

Before You Contact Us

We are not Pin-Up customer support. We cannot open accounts, reset passwords, approve withdrawals, unlock bonuses, process KYC documents, investigate payments, or recover access to player accounts.

For account-specific problems, players should contact the official platform support through their account or current official support route.

For general site information, start with the current Pin-Up information for India.

You Can Contact Us About

  • Outdated bonus information.
  • Changed payment methods.
  • Incorrect app or APK details.
  • Broken internal links.
  • Editorial corrections.
  • Responsible gambling resources.
  • Privacy or website questions.

Contact Details

Add the final website email address here after the mailbox is created.

Email [add site email]
Response time Usually within 2–5 business days.

Do Not Send Sensitive Documents

If your message is about a payment, withdrawal, KYC or blocked account, do not send passwords, payment details, identity documents, selfies, card images or account screenshots to this website.

Use the official platform support channel for account-specific issues.

Editorial Corrections

If you believe a page contains outdated or inaccurate information, send the page URL and a clear explanation of what should be checked. We review correction requests and update pages when the change is relevant and verifiable.

For how we review pages, see our editorial policy.

Useful Correction Details

  • Page URL.
  • What appears incorrect or outdated.
  • Whether the issue relates to app, bonus, payments, casino, betting or safety.
  • Short explanation of what should be reviewed.
  • Screenshot or context if available, without sensitive personal data.

Bonus or Promo Updates

Bonus terms can change. If a welcome offer, promo code, wagering rule, free spins detail, max bet rule or expiry period appears outdated, contact us with the page URL and the detail that should be checked.

For the current bonus guide on this site, use report changes to bonus information.

Payment Method Updates

Payment availability can change by region, provider, account status and verification level. If a payment section appears outdated, send the page URL and the method that should be reviewed.

For the payments guide, use report changed payment details.

App, APK or iOS Access Updates

If information about Android APK installation, mobile login, app updates, iOS/browser access or troubleshooting appears outdated, contact us with the exact page and section. App access routes can change, so we avoid overconfident claims and update wording when needed.

For the mobile access guide, see the Pin-Up app guide.

Responsible Gambling Resources

If you know a relevant responsible gambling resource for Indian players or want to suggest a safer gambling update, send the resource name and context. We may include it if it is relevant and appropriate.

See the player protection page.

What We Cannot Help With

This site is an informational review website. We cannot resolve account-level problems or act on behalf of the gambling platform.

Account

  • Open accounts.
  • Reset passwords.
  • Recover OTP.
  • Unblock accounts.

Payments

  • Approve withdrawals.
  • Trace deposits.
  • Process refunds.
  • Verify payment methods.

Verification

  • Review KYC files.
  • Accept identity documents.
  • Confirm account ownership.
  • Change player details.

Final Note

For editorial questions, outdated information or website issues, use the email address listed on this page after it is added. For player account issues, use official support inside the gambling account and avoid sharing sensitive documents with third-party review sites.